We acknowledge the importance of maintaining the confidentiality of the personal and financial information of visitors to our website, potential customers who are considering registering for our services or purchasing our products, and our customers. We have established this Privacy Policy to ensure that our collection and use of such information preserves the privacy of these parties at all times, as set forth herein.
The nature of the information we collect will vary depending upon the nature of our relationship with you and the service you may ask us to provide. In general this information can include some or all of the following: name, email address, telephone numbers, residential address, income, expenses, assets, liabilities, credit card usage, creditors, current employment and employment history, salary, age, financial hardship and related circumstances, bank account information, liens, judgments, pending or active litigation, and other information we may reasonably require to provide the service(s) you request.
We receive some of this information from you directly as you use our services. We also maintain information about our transactions with you such as account balances and products or services you have purchased, in order to honor any guaranteed refund obligations we may have to you.
We refer to all of the information described in this section as “Private Information.”
We will use your Private Information for your benefit to provide the service(s) and/or products you have requested from Debtools. Accomplishing this may require us to use your Private Information in a variety of ways such as to analyze your accounts and suggest the Anticipated Debt Settlement Ratio (ADSR) you might expect in negotiating settlements with your creditors.
Debtools will not disclose personally identifiable Private Information to agents, representatives or other third-parties, except on a ”need to know” basis to provide the service(s) you have requested. We will not share Private Information with third-party organizations for the purpose of them marketing to you or selling you their products or services. We will never sell Private Information for any purpose.
Debtools may disclose personally identifiable Private Information to comply with the law or legal process such as the order of a court of competent jurisdiction.
Debtools extracts from Private Information data that is not personally identifiable in order to conduct statistical analyses, perform evaluations and develop forecasts.
We do not collect Private Information from you unless you choose to provide it to us. When you transmit information to us via our website it is encrypted by the systems we employ to protect your confidentiality. We may collect, store and analyze anonymous information about visits to our website such as the time and duration of the visit, pages visited and order of pages visited.
Cookies are small pieces of computer code that web servers store on the computers of website visitors in order to recognize them as returning visitors the next time they visit the website. We use cookies for this purpose. We do not use cookies to capture any information that would permit anyone to contact you by telephone, regular mail or email.
We may update our Privacy Policy from time to time in response to new concerns voiced by our clients or prospective clients, new legal requirements, or new goals and objectives of our company. We encourage you to visit this page periodically for such updates.
Your use of this website constitutes your consent to our Privacy Policy.
If you have any questions or comments about our Privacy Policy you may contact us at:
Debtools
2700 Mission College Blvd.
Suite 140-D1
Santa Clara, CA 95054
info@debtools.com
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